Today
ERA 835 files arrive via clearinghouse. RCM staff open each file, post to the practice management system, reconcile against open claims, and process provider payouts in a separate payroll step.
How the workflow helps
Tray can auto-post arriving ERAs, reconcile payment against open claim records, generate provider payout batches, and route exceptions to RCM reviewers — compressing the cash application cycle.
Value inputs to capture
- How many 835 files arrive per month?
- How many are posted manually today?
- How many hours per week does ERA and EOB reconciliation take?
Add volume, time saved, and loaded cost to create a draft estimate. Until then, no impact number is shown.