Today
Operations leadership pulls metrics manually from Assembled, Zendesk, and Compass into a spreadsheet each morning. WFM analysts spend 2–3 hours per day on reporting that could be automated.
How the workflow helps
Tray can pull from Assembled, Zendesk, Compass, and other systems on a schedule, assemble the ops summary, and push it to a dashboard or Slack — so leadership sees current data without manual prep.
Value inputs to capture
- How many source systems does the morning report pull from?
- How long does the manual reporting process take?
- How often are decisions delayed waiting for updated numbers?
Add volume, time saved, and loaded cost to create a draft estimate. Until then, no impact number is shown.