Today
Provider services ops manually tracks expiration dates across spreadsheets. Email reminders go out ad hoc. When a renewal lapses, a care ops team member notices during a claim denial and works backward to resolve it.
How the workflow helps
Tray can continuously monitor license expiration dates, trigger renewal workflows per state board rules, follow up with providers, and flag any lapse to credentialing ops before it causes a billing disruption.
Value inputs to capture
- How many providers' licenses does the team track today?
- How many lapses occur per quarter?
- How many hours per week is the team spending on manual tracking?
Add volume, time saved, and loaded cost to create a draft estimate. Until then, no impact number is shown.